Property Sales and Rentals

Xpedeon’s property sales and rental software is a proactive and workflow based system which supports the entire customer journey - from the point of initial enquiry and reservations  upto hand over. It keeps track of service requests during and after the warranty period and eases the management of the entire sales process. Automatic invoicing based on completion of milestones eliminates delays and omissions. 

All critical activities throughout the sales process are handled by the system. An enquiry can be progressed to an opportunity for closer management and then to a reservation – all at a click of a button.The inbuilt workflow engine ensures that each detail is catered for.Custom workflows ensure that post sales activity are properly administered. Instant alerts, escalation of overdue items ensure that you stay on top of things and are quick to respond to customer requests.

The system allows you to predefine items at a unit level as a standard or extra item. It facilitates tracking of all interaction both at customer level as well as at unit level for easy review and managing bespoke extra work efficiently. Managing Rentals is a breeze with customized definition of billing terms and utility billings. The system provides complete flexibility to merge and split units for allotment and generate accurate automatic invoices on time.

The inituitive call logging and helps monitoring of service requests in an effective manner. It keeps track of all communication between personnels, document and email exchanges, field visits and more through a comprehensive audit mechanism ensuring that SLA’s are always on track and escalations happen well in time making it one of the most sought after systems for house builders and real estate companies.

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